Supporting people, not just technology.

Impact Computing is one of the leading and most trusted managed IT service companies in the North West. We built our outstanding reputation on delivering dependable and helpful IT support to some of Lancashire's most established businesses and have done so for 20 years.

Our clients trust us to support the most important aspects of their business and our support doesn't stop at the doors of your building, we support your people wherever they need to work.

You can always rely on us to provide fast and responsive IT support with helpful customer service from an expert team that cares about your business. In fact, on average you can speak to a member of the team within 15 seconds.

We pride ourselves on our exceptional customer service and tailored solutions. Just like our clients, you can depend on Impact Computing to deliver for your business.

Fully Managed IT

Fast response time
Excellent customer service
Unlimited on-site visits
Proactive monitoring and maintenance
Helpful, skilled engineers
Fixed costs & easy billing

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Cyber Security

Proactive security monitoring
MFA & weak password management
User awareness training
Cyber Essentials certification
Managed incident response
Phishing & penetration testing

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Microsoft 365

Work from anywhere
Business class email
Always up-to-date Office apps
Tailored security features
Collaborate in real-time
Stress free migration & billing

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IT Solutions

Full planning & project management
Server & system upgrades
Network planning & installation
Latest technologies
Little to no downtime
Satisfaction guaranteed

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How did we do?

How we performed in December 2021

Tickets Resolved

2,422

Average call wait time

14 Seconds

Customer Satisfaction

99.1%

Why work with Impact Computing?

Unrivalled IT Support

Speak directly to an engineer within 15 seconds and receive swift, expert assistance.

Compassioniate, skilled engineers

Our engineers provide an outstanding customer experience and have a wealth of knowledge.

Best in-class systems and tools

We can connect to your device quickly and proactively fix issues before they stop you from working.

Trusted for 20 years

We have a proven track record and have been trusted with your IT and data for 20 years.

Independently ranked as one of the UK's best Managed Service Providers

We are very proud and privileged to have placed in the 2020 Channel Futures MSP 501 list.

With 20 years of experience, we're a well established, trusted partner and the first choice for a wide range of businesses throughout Preston, Blackpool, Lancashire and the North West.