IT Support North West

We've Got IT Covered - Security, Productivity and Support All in One. Lancashire IT Support that packs a punch.

IT Support

IT Support in under 10 seconds

When technology lets you down, we pick you up - fast! Expert engineers ready to solve your problems. IT support when you need it

Cyber Security

Cyber Security

Expert Protection - From Internal Threats to External Hackers. We keep you safe and help with compliance

Cloud Software

Cloud & Microsoft 365

Helping Your Team Thrive with Microsoft 365 - Secure, scalable solutions for the modern workplace

25 Years of Excellence – Impact is independently ranked as one of the North West’s leading Managed IT Service Providers. For over 25 years, we have provided IT support to businesses across Lancashire and the North West, including Preston, Leyland, Chorley, Blackpool, Blackburn, Manchester and Burnley.

Cyber Essentials Certified Plus Microsoft 365 Certified Enterprise Administrator Expert Microsoft 365

Our Sectors

Growing SMEs

We’ve become the trusted IT support company to many growing SMEs in Lancashire and the North West over the past 25 years. We value our clients highly, and when a company grows, it becomes even more important to adapt to your business’s IT needs.

Our cloud solutions and IT support services are designed to meet the needs of growing small and medium-sized companies, enhancing the modern workplace.

  • Cloud & Microsoft 365
  • Scalable Solutions
  • IT Support
  • IT Solutions

Professional Services

With over 25 years of experience, we proudly support the IT needs of the professional services sector in the North West.

Our expertise spans across various industries, including:

  • Accountancy & Financial Services
  • Legal & Solicitors
  • Surveyors
  • Recruitment
  • Architects
  • And many more…

Engineering & Distribution

Engineering and distribution industries require robust and responsive IT systems because down time isn’t an option.

  • Complex Networks
  • System Interaction
  • Scalable Solutions

Multi-Site Businesses

Managing IT across multiple locations can be challenging, especially as a company grows. With our Microsoft 365 based cloud solution, companies can grow much easier and manage their IT across multiple sites with a centralised control and security system. You can also benefit from the latest Microsoft productivity applications with our guidance.

  • Cloud & Microsoft 365
  • Centralised Control
  • Cyber Security
IT Support & Services North West

Recent Reviews from Satisfied Clients

We are committed to keeping your business running, keeping you safe and helping you get the most out of your IT investment.
We resolve any IT issues quickly and always ensure our clients are happy
with our service!

5 Star Rating David at Appletree Financial Solutions
I’ve worked with Impact for over 20 years and always had a first-class service. This includes advice on the correct systems, software and security which has ensured we never have had any disruption to our business processes. The team at Impact are always helpful and proactive whenever we have to deal with them. In addition, their pricing structure is very competitive and always transparent with nothing hidden away. I would highly recommend Impact to any business looking at reviewing the options of either new or reviewing existing systems and overall IT strategy.
5 Star Rating Gareth at Easthams Solicitors
As a long-standing client, we have found Impact Computing to be a dependable and professional IT partner. Their support desk is friendly and knowledgeable, not only resolving issues quickly but also helping to educate our team. Their team provide valuable support and training across Microsoft 365 to help us get the most from our systems. The IT security team deliver ongoing assessments to support our Cyber Essentials Plus compliance, along with sensible, practical advice on security and system upgrades. Annual reviews of our systems, hardware and software help us plan and budget effectively, whilst their local presence means on-site support is always available when needed. We highly value their ongoing support.
5 Star Rating Jeremy at PPS Equipment
As a business that operates across multiple sites with time-critical supply chain commitments, reliable IT is non-negotiable for us. Since partnering with Impact, we've seen a significant reduction in downtime, and any issues that do arise are resolved quickly and with minimal disruption to our operations. Their team took the time to understand the demands of our industry and proactively manages our infrastructure so we can focus on serving our customers. We wouldn't hesitate to recommend them to any business where IT reliability really matters.
5 Star Rating Simon at Delton Group
The team at Impact are great. It makes a refreshing change to receive good service. Paul did an excellent job installing the new system for Bruce. The service was very professional, something most companies don't offer these days.
5 Star Rating Peter at Multi-Ply Components Ltd
I joined my business in August this year and relied on Impact Computing to get me set me up with secure access to the business operating system, secure access to shared drives and remote access when travelling, on my laptop and phone. Every time, my call was resolved either whilst I was on the phone or very shortly after. If I, or any of my colleagues, have an IT problem, I know we can rely on the technical expertise, efficiency, and excellent customer service from Impact.
5 Star Rating Shineade at Highall Developments
We were extremely pleased with Impact. Lightning-fast call responses to any issues. Their team has been utterly professional. We had a snag with our new system, but Impact handled it flawlessly. Exceptional service, thank you!
5 Star Rating Stewart at Glasson Grain
Over the years, your team has consistently demonstrated a high level of professionalism and expertise. The solutions provided have not only streamlined our operations but have also been pivotal in our continued success. Impact Computing's commitment to excellence is truly commendable.
5 Star Rating Karl at Austin Lenika
The service was seamless from start to finish and we couldn't ask for better. Wayne was fantastic and built a great working relationship with Liz. I'd highly recommend the team at Impact. We were initially nervous about this upgrade but we had no need to be. Excellent IT Support from a trusted provider in Preston Lancashire.
5 Star Rating David at Antech Hydraulics
Antech have used Impact for many many years for all of our IT solutions and support, whether that be licences, broadband, security, firewalls, backups, our servers and we'd be lost without them! We couldn't recommend them highly enough! If you're looking for a first class IT solutions provider, with a team of ladies and gents, who really know you're business and offer support over the phone, then look no further! They're honestly, one of the best teams out there.
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IT Support North West

Take a look at our IT services

Our managed services and solutions are designed to help your company thrive in the modern workplace.

IT Support North West

Considering a change? Get in touch today

Would you like to change your current IT provider, but are unsure how to do so?
It’s good to know that with Impact, we make the process very easy for you.
Check out our super efficient on boarding process below. We would be happy to answer any questions you have about our on-boarding process. Contact us today, we’d love to hear from you.

1.

Speak to an expert today on 01772 684282

Find out how Impact can help solve your IT problems.

2.

Our priority is to understand your business

So we can provide a tailored solution that works for you.

3.

We audit your existing infrastructure

It’s important to understand how your systems are configured in order to improve them. We will recommend any improvements necessary and design a solution based around your business needs.

4.

On boarding with us is simple

With over 25 years’ experience of providing excellence in IT support, we manage the entire process so you don’t have to. Not technical? Don’t worry we are!

5.

Always available

We’re regularly told how refreshing we are to deal with because we answer the phone quickly and provide excellent service. You can rely on us to be available within 20 seconds!

1.

Speak to an expert today on 01772 684282

Find out how Impact can help solve your IT problems.

2.

Our priority is to understand your business

So we can provide a tailored solution that works for you.

3.

We audit your existing infrastructure

It’s important to understand how your systems are configured in order to improve them. We will recommend any improvements necessary and design a solution based around your business needs.

4.

On boarding with us is simple

With over 25 years’ experience of providing excellence in IT support, we manage the entire process so you don’t have to. Not technical? Don’t worry we are!

5.

Always available

We’re regularly told how refreshing we are to deal with because we answer the phone quickly and provide excellent service. You can rely on us to be available within 20 seconds!

Dependable IT Support – Clients trust us to support the most critical aspects of their businesses, and we support your people wherever they are. With Impact, you receive fast and responsive IT support. Our average response time is less than 20 seconds to speak directly with one of our engineers. It’s our mission to provide our clients with exceptional customer service! Call us today and find out for yourself.

Get In Touch
IT Support North West

Make an enquiry today

Just drop us a line below.

    Visit:
    Unit 6 The Crossroads
    Freckleton Street
    Kirkham, Preston
    Lancashire
    PR4 2SH
    Opening Times:
    Monday-Friday; 9.00am - 5.00pm