IT Incident Response & Recovery for SMEs
Immediate Response to IT Incidents – When an IT incident occurs, time is of the essence, and Impact’s immediate response strategy reflects this. Our incident response team is available during normal business hours as well as after hours for Small and Medium Enterprises (SMEs). Regardless of whether it is a system failure, a data loss, or a security breach, our capable team will quickly resolve the issue.
Recovery and restoration – Impact Computing provides recovery and restoration services designed to get SME clients’ businesses up and running again as soon as possible. Using a combination of skilled and experienced engineers, data backups and system repairs, we restore operations as quickly as possible.
Continual improvement and learning – After an incident is resolved, a phase of continuous improvement follows. Impact analyses each incident to see how similar incidents can be avoided in the future. Impact’s commitment to continuous improvement and adapting to an evolving threat landscape ensures we are a trusted IT provider for SMEs in the North West.