Impact have provided IT services to the legal sector for over 25 years. We partner with some of the largest law firms in the North West and have supported many of them for decades. We understand and appreciate the challenges with managing your firm’s IT infrastructure and cyber security requirements, and go above and beyond to exceed the industry’s stringent regulatory and compliance requirements.
We understand that your firm needs responsive support to keep fee earners operational and using systems effectively and efficiently. With this in mind, we have experience with all the leading case and practice management systems including: Proclaim, Lawfusion, Hoowla and Partner (P4W)
We know the industry relies on robust and traditional processes, but we also understand that the sector is highly competitive where innovation and embracing new technologies can be crucial to your success. At Impact, we have a wealth of experience in supporting forward-thinking solicitors’ firms and legal organisations of all sizes, and our experts are on hand to help you leverage the latest tech to improve efficiency and safeguard the compliance and regulatory interests of your firm.
Legal IT Support FAQs
We go to great lengths to provide the lightning-fast response times that your firm requires. This is something we are very proud of, and our customers always comment on our impressive response times. We answer the phone in just 12 seconds on average, and usually start working on your problem immediately.
Calls are answered by our highly trained engineers (no call handlers here). Many of our team have been with us for over 10 years, because they align with our values of service excellence above all else. Our engineers want to build a relationship with you and your firm, so we feel like an extension of your team. You can meet our team here.
Yes, we actively monitor your systems to resolve underlying issues before they become more serious problems. Our proactive approach ensures that your systems continue running as they should.
Yes, we can help your firm move from an on-premises infrastructure to a cloud-based environment. There are many benefits of the cloud, but the legal sector has been slow to adopt it due to the reliance on server-based case management systems, and cyber security concerns. Our team of cloud and cyber security specialists can help you overcome these challenges and benefit from the cloud.
Yes, Impact takes cyber security very seriously and currently holds both Cyber Essentials Plus and ISO 27001 accreditations. We have in-house cyber security experts that can help your firm obtain and maintain compliance with these frameworks. We understand the regulatory requirements in the sector and monitor best practices from the SRA and Law Society.
Make an enquiry today
Just drop us a line below.
Unit 6 The Crossroads
Freckleton Street
Kirkham, Preston
Lancashire
PR4 2SH
Monday-Friday; 9.00am - 5.00pm