As part of the initial setup and migration, our engineers will either visit your office or hold a virtual session to provide basic training to your users on a one-to-one basis.
Users will be shown how to perform their usual daily tasks as they would have on the previous systems. An engineer will be on hand to answer any questions during the switch-over.
Subsequent support questions can be dealt with through our normal support channels (telephone or email)
The Microsoft 365 platform is backed by a considerable amount of online training resources from Microsoft. These resources comprise of step-by-step guides and instructional videos and can prove to be an invaluable training asset.
The Impact Computing website and YouTube channel will host a library of training articles for common tasks. This content will evolve over time based on your needs.
The staff at Impact Computing will periodically deliver training sessions which can be accessed online in a live stream or pre-recorded format.
The topics being covered will include introductions to new features within the Microsoft 365 platform and how they could benefit your users and your company.
You will also be able to provide feedback on the subjects you would like us to cover in more detail.
We have created this helpful brochure to help guide you through the different features and benefits of the Microsoft 365 solution.
Download it for free, here.