IT Support North West

Trust in one of Lancashire's most established IT support companies

IT Support

IT Support

Impact's managed IT services deliver first-class IT support when you need it

Cyber Security

Cyber Security

Our cyber security services safeguard you against internal and external threats, ensuring peace of mind and compliance with industry standards.

Cloud Software

Cloud & Microsoft 365

Thrive with our cloud & 365 managed solutions for the modern workplace.

20 Years of Excellence – Impact is independently ranked as one of the North West’s leading Managed IT Service Providers. For over 20 years, we have provided IT support to businesses across Lancashire, including Preston, Blackpool, Blackburn and Burnley.

Cyber Essentials Certified Plus ISO 27001 Certified Microsoft 365 Certified Enterprise Administrator Expert Microsoft 365

Our Sectors

Growing SMEs

We’ve become the trusted IT support company to many growing SMEs in Lancashire and the North West over the past 20 years. We value our clients highly, and when a company grows, it becomes even more important to adapt to your business’s IT needs.

Our cloud solutions and IT support services are designed to meet the needs of growing small and medium-sized companies, enhancing the modern workplace.

  • Cloud & Microsoft 365
  • Scalable Solutions
  • IT Support
  • IT Solutions

Professional Services

With over 20 years of experience, we proudly support the IT needs of the professional services sector in the North West.

Our expertise spans across various industries, including:

  • Accountancy & Financial Services
  • Legal & Solicitors
  • Surveyors
  • Recruitment
  • Architects
  • And many more…

Engineering & Distribution

Engineering and distribution industries require robust and responsive IT systems because down time isn’t an option.

  • Complex Networks
  • System Interaction
  • Scalable Solutions

Multi-Site Businesses

Managing IT across multiple locations can be challenging, especially as a company grows. With our Microsoft 365 based cloud solution, companies can grow much easier and manage their IT across multiple sites with a centralised control and security system. You can also benefit from the latest Microsoft productivity applications with our guidance.

  • Cloud & Microsoft 365
  • Centralised Control
  • Cyber Security
IT Support & Services North West

Recent Reviews from Satisfied Clients

We are committed to keeping your business running, keeping you safe and helping you get the most out of your IT investment.
We resolve any IT issues quickly and always ensure our clients are happy
with our service!

5 Star Rating Simon at Delton Group
The team at Impact are great. It makes a refreshing change to receive good service. Paul did an excellent job installing the new system for Bruce. The service was very professional, something most companies don't offer these days.
5 Star Rating Shineade at Highall Developments
We were extremely pleased with Impact. Lightning-fast call responses to any issues. Their team has been utterly professional. We had a snag with our new system, but Impact handled it flawlessly. Exceptional service, thank you!
5 Star Rating Peter Appleton at Multi-Ply Components Ltd
I joined my business in August this year and relied on Impact Computing to get me set me up with secure access to the business operating system, secure access to shared drives and remote access when travelling, on my laptop and phone. Every time, my call was resolved either whilst I was on the phone or very shortly after. They are highly responsive. If I, or any of my colleagues, have an IT problem, I know we can rely on the technical expertise, efficiency, and excellent customer service from Impact.
5 Star Rating Stewart Lay at Glasson Grain
Over the years, your team has consistently demonstrated a high level of professionalism and expertise. The solutions provided have not only streamlined our operations but have also been pivotal in our continued success. Impact Computing's commitment to excellence is truly commendable.
How Did We Do?

February Stats

Satisfaction Rating
0%

Customer Satisfaction Feedback

IT Support Chat
0

Tickets Resolved

Phone
0s

Average Call Answer Time

IT Support North West

Take a look at our IT services

Our managed services and solutions are designed to help your company thrive in the modern workplace.

IT Support North West

Considering a change? Get in touch today

Would you like to change your current IT provider, but are unsure how to do so?
It’s good to know that with Impact, we make the process very easy for you.
Check out our super efficient on boarding process below. We would be happy to answer any questions you have about our on-boarding process. Contact us today, we’d love to hear from you.

1.

Speak to an expert today on 01772 684282

Find out how Impact can help solve your IT problems.

2.

Our priority is to understand your business

So we can provide a tailored solution that works for you.

3.

We audit your existing infrastructure

It’s important to understand how your systems are configured in order to improve them. We will recommend any improvements necessary and design a solution based around your business needs.

4.

On boarding with us is simple

With over 20 years’ experience of providing excellence in IT support, we manage the entire process so you don’t have to. Not technical? Don’t worry we are!

5.

Always available

We’re regularly told how refreshing we are to deal with because we answer the phone quickly and provide excellent service. You can rely on us to be available within 20 seconds!

1.

Speak to an expert today on 01772 684282

Find out how Impact can help solve your IT problems.

2.

Our priority is to understand your business

So we can provide a tailored solution that works for you.

3.

We audit your existing infrastructure

It’s important to understand how your systems are configured in order to improve them. We will recommend any improvements necessary and design a solution based around your business needs.

4.

On boarding with us is simple

With over 20 years’ experience of providing excellence in IT support, we manage the entire process so you don’t have to. Not technical? Don’t worry we are!

5.

Always available

We’re regularly told how refreshing we are to deal with because we answer the phone quickly and provide excellent service. You can rely on us to be available within 20 seconds!

Dependable IT Support – Clients trust us to support the most critical aspects of their businesses, and we support your people wherever they are. With Impact, you receive fast and responsive IT support. Our average response time is only 20 seconds to speak directly with one of our engineers. It’s our mission to provide our clients with exceptional customer service! Call us today and find out for yourself.

Get In Touch
IT Support North West

Make an enquiry today

Just drop us a line below.

    Visit:
    Unit 6 The Crossroads
    Freckleton Street
    Kirkham, Preston
    Lancashire
    PR4 2SH
    Opening Times:
    Monday-Friday; 9.00am - 5.00pm