ImpactComputing

Why Choose Impact Computing?

• A complete IT solution, with training, for small to medium sized businesses (with 5-100 PC's).
• Fast, reliable office computer systems, based on Microsoft Small Business Server.
• First class, professional customer service from Microsoft trained staff.
• Expert Advice - we understand business & the IT industry.
• Reliable, unlimited re-active & pro-active support & system monitoring.
• Easy to understand help from friendly staff with technical expertise.
• Affordable, cost effective solutions.
• Finance / Business Rentals & Direct Debit Available.
• No contract tie-ins.

Server Upgrade and Support

Cummins Mellor Recruitment - Website Link

What Was The Challenge?

Cummins Mellor is a well established recruitment agency, based in Accrington, near Blackburn, East Lancashire. They rely heavily on their IT system, as most of their day to day work is conducted over the Internet. They were frustrated with their previous IT support company who was difficult to contact and slow to respond to on site problems, being based some distance away. Cummins Mellor were therefore looking for a local IT support company who could solve their technical issues quickly. They were also seeking pro-active computer solution advice, to ensure their 30 user computer network remained efficient and to be sure they utilised the latest technology if it could benefit them.

What Was Impact Computing’s Solution?

Impact Computing took the time to understand Cummins Mellor’s business IT needs and offered expert advice. Impact Computing recommended an individual IT solution to improve system performance, based on Microsoft Small Business Server. Installing Small Business Server offered the capacity to meet Cummins Mellor’s requirements, yet was well within budget. With Impact Computing’s reliable IT Support Contract, Cummins Mellor can call for rapid computer support for any technical problem, however big or small, an unlimited number of times, with on site visits included in the fixed price. Impact Computing also meet with Cummins Mellor on a regular basis, to advise on beneficial computer network developments / upgrades and when equipment is likely to need replacing.

How Has Cummins Mellor Benefited?

Impact Computing’s complete IT service has saved Cummins Mellor time, money, effort, worry and confusion! Cummins Mellor’s Small Business Server based computer network is efficient, reliable and cost effective. Their computer solution provides a platform for future business growth. Cummins Mellor also enjoy peace of mind that their computer system and server is being professionally maintained, with help at hand from Microsoft trained experts if a problem occurs. Pro-active daily server monitoring, backup checking and network maintenance frequently prevents problems before they occur! Fixed rate IT support enables Cummins Mellor to budget accurately for their annual computer support costs.

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